Job Description

Job Description

Job Description

Inside Sales Representative - TalentZök

OVERVIEW

Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below.

Immediate opening for an  Inside Sales Representative in  El Monte, CA who possesses:

• 3 to 5 years of inside sales experience in a B2B environment
• Experience selling or supporting electro-mechanical components, mechanical components, technical products, or products requiring blueprint/math understanding
• Excellent phone presentation, phone etiquette, and customer service skills
• Strong ERP, MRP, and general computer skills
• Bilingual English/Spanish skills preferred

FULL DESCRIPTION:   We are seeking an Inside Sales Representative to support B2B parts sales for a U.S. manufacturer in the food production machinery space. This role is responsible for assisting customers with inquiries and purchases, supporting parts sales, communicating customer needs with internal departments, maintaining stock-level awareness, and providing timely, professional service by phone, email, and in person. The ideal candidate will have B2B inside sales experience, strong phone etiquette, technical product experience, ERP/MRP system skills, and the ability to support customers in a fast-paced manufacturing environment.

The selected candidate will be responsible for:

• Providing outstanding customer service to B2B customers by phone, email, and in person
• Assisting customers with product inquiries, parts needs, purchases, order questions, and follow-up
• Supporting parts sales for food production machinery and related components
• Communicating customer needs clearly with internal departments
• Maintaining awareness of stock levels and coordinating with internal teams as needed
• Using ERP or MRP systems to review customer, order, inventory, and product information
• Supporting timely customer responses and helping keep customers operational
• Utilizing excellent phone etiquette and professional communication throughout the sales process
• Working with customers who may need technical support related to parts, components, drawings, measurements, or machinery needs
• Collaborating with team members to achieve sales goals
• Enhancing the overall customer service and sales experience
• Maintaining accurate records, notes, orders, and follow-up activity
• Working effectively in a fast-paced B2B manufacturing environment
• Supporting customer satisfaction through clear communication, follow-through, and attention to detail
• Performing other duties as assigned

The selected candidate will also possess:

• 3 to 5 years of inside sales experience required
• B2B sales experience required
• Customer service experience required
• Experience working with electro-mechanical components, mechanical components, technical products, or machinery-related parts preferred
• Experience in a technical sales environment preferred
• Experience working with blueprints, measurements, math, or technical product information preferred
• Manufacturing industry experience preferred
• Food production machinery or equipment experience preferred
• ERP system experience required
• MRP system experience preferred
• Strong computer skills required
• Excellent phone presentation required
• Excellent phone etiquette required
• Strong written and verbal communication skills required
• Strong customer service skills required
• Ability to work effectively in a fast-paced environment required
• Strong attention to detail required
• Ability to maintain professionalism while managing multiple customer needs
• Ability to communicate effectively with customers and internal departments
• Positive attitude and willingness to learn required
• Ability to work independently and as part of a team
• Bilingual English/Spanish skills preferred
• Ability to work onsite in El Monte, CA

Physical Requirements:

• Ability to sit and work at a computer for extended periods while reviewing customer information, entering orders, checking inventory, using ERP/MRP systems, and communicating with customers
• Ability to communicate by phone, email, and in person throughout the workday
• Ability to review customer records, product information, order details, inventory information, technical documents, and computer screens for extended periods
• Ability to use hands and fingers for typing, data entry, phone use, documentation, and standard office tasks
• Ability to occasionally stand, walk, bend, reach, and move throughout office, sales, warehouse, or manufacturing areas as needed
• Ability to occasionally lift, carry, or move standard office files, product documents, samples, or small parts as needed
• Ability to maintain professionalism, accuracy, and attention to detail while supporting customers, sales activity, and internal communication

Salary Range: $24 to $26/hour

TalentZok was founded in 2008 and has been repeatedly recognized as one of San Diego County's fastest growing businesses. In 2025, we were named Business Journal's 'Best Places to Work'. Even as our competitors are scaling back and laying off staff, Simply Biotech is expanding to new markets and hiring additional staff in existing offices.

Company Description

TalentZok was founded in 2008 and has been repeatedly recognized as one of San Diego County's fastest growing businesses. In 2025, we were named Business Journal's 'Best Places to Work'. Even as our competitors are scaling back and laying off staff, Simply Biotech is expanding to new markets and hiring additional staff in existing offices.

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